Frequently Asked Questions (FAQ)

Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) on eligible orders across India.

How long does delivery take?
Standard delivery usually takes 5–7 days. Occasionally, delays may occur due to courier or operational issues. We kindly request your patience in such situations.

Can I get faster delivery?
Yes. For delivery within 3–4 days, please contact our WhatsApp Helpline. Express shipping charges must be paid in advance.

Can I cancel my order after dispatch?
Once an order has been dispatched, it cannot be cancelled.

Do you offer returns and replacements?
Yes. We offer a 10-day Return & Replacement Policy for eligible size or damage-related issues. You can raise a request directly through our website or contact our WhatsApp Helpline for assistance.

How long does a refund take?
Approved refunds are processed to the original payment method within 48–72 hours.

How long does a replacement take?
Replacement orders are usually processed within 4–5 days.

How can I track my order?
You can track your order using the Track Order option on our website. You can also message us on our WhatsApp Helpline to receive your tracking link and delivery updates.

What should I do if I face a delivery issue?
If your order is delayed, the delivery partner has not contacted you, or you need any assistance, please call or message us on our WhatsApp Helpline. Our support team will be happy to assist you.

Important Delivery Information
Please provide your complete address and exact delivery location when placing your order. For your security, do not share any cancellation OTP with the delivery partner unless you genuinely wish to cancel the delivery.